Free Shipping for orders over $100

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Store Policy

Shipping package charges are based on total weight (in pounds) of total purchased items plus its secured container and the level of service you select. Each product has an estimated weight as provided per item. For small and very light in weight products, a standard package weight may apply (minimum 1 lb.).
b) Destinations:
Tai Shang Online ships to all 50 states and US Territories including American Samoa, Guam, Puerto Rico, and the US Virgin Islands. For international shipping, please send us an email or call our customer service.

Order Tracking:
Please go to the and enter tracking number, sent to you in your order confirmation e-mail at final check-out.

Shipping Time:
Orders will be processed and delivered around 5-7 business days depending on the service you select at final check out. Extra charge will be applied for Next Day or Express service delivery. Products are not delivered on weekends and Holidays. Tai Shang Online accepts orders online 24 hours a day, 7 days a week. However, Friday, evening, holidays’ orders are processed and prepared for shipping at the next business day. Additional product or package insurance can be purchased for additional fee. More time is needed for orders with “Out of Stock” item (s), please call our customer service for further assistance.

All items purchased from Tai Shang Online are shipped by contract carrier or shipping company, such as USPS or UPS. The risk of loss for such items pass to you upon our delivery or transition to the carrier or shipping company.

Payment and Charges:
Current California State Tax (Los Angeles) rate is 9.75%, in addition to shipping and handling charges are applied at check-out. Sales tax is not related to shipping destination. Orders will be delivered when credit card authorization and address verification are approved with payment.

Returns and Exchanges:
Customers are responsible for the cost of shipping on returned merchandise. Delivery and handling charges are not refundable. Products can be exchanged or returned within 30 days of the invoice date, with some restrictions applied. Final sales or clearance items are not returnable. Return/exchange products must be in a new, unopened, non-damaged conditions. No credit for returns or exchange will be given until the item arrives and received by our Customer Service Center.

For more information, please call us at 1-626-206-6868, Mon-Fri: 10 am-6 pm PST.
Please return your package to:
Customer Service
Tai Shang Online
939 W. Valley Blvd
Alhambra, CA 91803